Santa Monica College × Chamber of Commerce partnership — Expanding Business Through Membership workshop

EDUCATION · BUSINESS TRAINING

From Local Visibility

to Lasting Relationships.

Two hands-on business workshops that turned marketing and membership ideas into practical action plans.

Curriculum DevelopmentWorkshop StrategyLive InstructionWorkbook Design

IN PARTNERSHIP WITH

Santa Monica College×Santa Monica Chamber of Commerce

OVERVIEW

Ayanna Henderson Marketing developed and led two practical business workshops in partnership with Santa Monica College and the Santa Monica Chamber of Commerce — equipping local entrepreneurs with marketing and membership strategies they could act on immediately.

Ayanna Henderson served as curriculum developer, workshop strategist, and lead instructor — connecting practical business education with the real needs of local entrepreneurs through a structured, hands-on learning format.

SERVICES DELIVERED

  • Curriculum Development
  • Workshop Strategy & Design
  • Live Instruction
  • Interactive Workbook Creation
  • Business Education Programming
  • Participant Action Planning

THE CHALLENGE

Small business owners need clear ways to attract local customers, create consistent experiences across in-person and digital channels, and build offers that encourage customers to return. Most have the ambition — but lack a structured framework to turn ideas into a repeatable plan.

THE WORK

WORKSHOP 01

Local Marketing: From Sidewalk to Social

A hands-on workshop designed to help local business owners build a complete marketing foundation — from their physical storefront to their digital presence — and leave with a 30-day plan they can execute immediately.

  • Storefront visibility and first impressions
  • Defining your ideal customer
  • Brand messaging and voice consistency
  • Social media strategy for local businesses
  • Mapping the customer journey
  • Building a 30-day marketing action plan

WORKSHOP 02

Expanding Business Through Membership

A practical workshop on building recurring revenue and customer loyalty through a structured membership model — covering how to design tiers, choose the right platforms, and launch with a clear go-to-market plan.

  • Building a membership model for your business
  • Structuring Bronze / Silver / Gold pricing tiers
  • Choosing the right platforms and tools to launch
  • Creating a 30-day go-to-market plan
  • Recurring revenue strategy and customer retention
  • Positioning membership as a loyalty system

WORKSHOP MATERIALS

Santa Monica College × Chamber of Commerce — Expanding Business Through Membership workshop flyer
Expanding Business Through Membership — Workshop Flyer

PRESENTED BY

Ayanna Henderson

Marketing Strategist · Adjunct Professor · Santa Monica College

Ayanna Henderson brings over a decade of marketing strategy experience to the classroom — translating enterprise-level frameworks into practical tools that local business owners can implement without a large team or budget.

RECURRING REVENUE. LOYAL CUSTOMERS. SCALABLE GROWTH.

smc.edu/schedule ↗

THE WORKBOOK

Strategic Growth Blueprint

The Strategic Growth Blueprint is an interactive workbook developed for the Local Marketing workshop. Its four exercises guide business owners through identifying revenue sources and ideal customers, refining their value proposition, mapping the full customer journey, and writing a concrete four-week action plan — leaving the workshop with a document they can put to work immediately.

Strategic Growth Blueprint page 1: Business Snapshot exercise for identifying revenue sources and ideal customers
Exercise 1 — Business Snapshot
Strategic Growth Blueprint page 2: Value Proposition exercise for refining your core offer and competitive advantage
Exercise 2 — Value Proposition
Strategic Growth Blueprint page 3: Customer Journey mapping exercise from first awareness to repeat purchase
Exercise 3 — Customer Journey
Strategic Growth Blueprint page 4: 30-Day Action Plan template for executing your marketing strategy
Exercise 4 — 30-Day Action Plan

WATCH THE WORKSHOP

See the curriculum in action.

Expanding Business Through Membership — Workshop by Ayanna Henderson at Santa Monica College

WATCH ON YOUTUBE →

Watch on YouTube ↗Expanding Business Through Membership · Santa Monica College

THE OUTCOME

2

Workshop curricula developed and delivered

4

Interactive workbook exercises per participant

30

Day action plan each participant left with

∞

Replicable framework for future programs

The work delivered: two complete workshop curricula, live instruction, interactive exercises, and a participant workbook that gave every attendee a structured action plan to take home. The format is designed to be repeatable — scalable to future cohorts, partner organizations, and new workshop topics.

"The best marketing education meets people where they are — and gives them something they can use before they leave the room."

AYANNA HENDERSON · AHM

BRING THIS TO YOUR COMMUNITY

Bring Practical Business Education to Your Community

AHM develops and leads custom workshops for colleges, chambers of commerce, business organizations, and entrepreneurial programs. Every curriculum is built around the specific needs of your audience — practical, structured, and immediately actionable.

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